Customer Service Representative
With Promag Energy Group we have had the best Customer Voice for years!
Liz Pacheco has an influence on caring for our needs. Her voice shows accuracy. She is not just doing bussiness. A Company Quality Assurance must be reflected in the innermost voice of values and morals like hers. The mission and vision of a Company has A VOICE! Ms. Pacheco is That Voice, and such has to be promoted to the highest spheres of your assets as a Company. We love her loyal service. Thanks for Having Her!
Greg did a great job of explaining how our air conditioner worked and was very personable.
Where to begin…phenomenal!
When my former a/c service couldn’t make it to my home on Saturday I looked on the internet and found Promag. I read the reviews and I made a call . Greg arrived at my home within a couple of hours to see what the problem was. I was impressed. This is the first time a service man took the time to include me in the inspection of the unit and the handler and explain in layman terms what was going on. Greg found some issues that made my jaw drop. (Many thanks, Greg) My unit was old and I knew it was time to replace it. I had visions of having to wait for the paperwork and details but the incredible thing is I didn’t have to wait. Arrangements were made and I would have my new a/c on Sunday! The technician installers arrived Sunday morning and left late that night. Thank you, thank you, thank! I highly recommend Promag. (By the way, the circuit breaker had tripped on the old unit. And there was a problem as Saturday afternoon I had to reset to old unit several times)
Greg was here for the first time and explained me like no other technician the all process. I recommend gregg
Gregg is the best
Gregg from primal came out and took me through my own AC system and explained each part and what windings in the motors are and how they play a major part in your system
I will definitely call and ask for Gregg every time
Finally someone that knows what he is doing!
Thank you, Craig. You fixed a problem we have been dealing with for five years! I highly recommend this company.
Fred was personable and professional. Service recommended was reasonable. Will contact Pro Mag for next service.
Called promag to service my unit and the technician was so informative. He help prepare me for any future issues that may come about. He told me things i could do to prevent most minor issues. Thank you so much promag. I will recommend anyone to your company
Had ProMag out yesterday Fred the technician showed up and had my AC fixed in no time very efficient
Amazing service and Fred Was timely and efficient
I pick them again
Gregg was extremely good at explaining everything. I have a great amount of confidence in his expertise. Would definitely recommend his service to my friends. I am very satisfied.
Quick and smart, Brandon answered all my questions.
Thank you Taylor. Service was excellent.
Fred was my tech
Good job by Fred
Replaced My A/C
After a few recommendations I went with Promag. New unit works great. The installation was fast.
Your guys were great and very quick. They got my house cool and the new ac works great.
New 5 Ton
Sealed my ducts and installed a brand new 5 ton 18 SEER unit for my home. We wouldn’t go with anyone else.
Needed a New A/C
Got me a great deal and next day was installed and cooling.
Got a New Unit
Installation was painless and quick. Great workers.