Your Trusted Partner for AC Replacement in Orlando

In Orlando's scorching climate, a reliable air conditioning system is essential for comfort and well-being. ProMag Energy Group AC & Heating has been the area's trusted expert in AC replacement for over 35 years. Our deep understanding of local weather challenges and commitment to cutting-edge HVAC technology uniquely positions us to provide Orlando homeowners with optimal cooling solutions. With summer temperatures often exceeding 90°F and humidity levels above 70%, your AC system faces intense daily demands. At ProMag, we specialize in guiding you through a seamless AC replacement process, ensuring you get a system that's perfectly tailored to your home's needs and your family's comfort preferences, while also addressing energy efficiency and air quality concerns.

Is It Time for AC Replacement? Recognizing the Tell-Tale Signs

Knowing when to replace your air conditioner can save you from the inconvenience of sudden breakdowns and the financial strain of inefficient operation. Here are detailed indicators that it might be time for AC replacement in Orlando:

Age of Your System: The average lifespan of an AC unit in Florida is 10-12 years, shorter than the national average due to our intense climate. If your system is approaching or exceeding this age, it's wise to start considering replacement options. Even if it's still running, an aging air conditioner is likely operating at a fraction of its original efficiency.
Frequent Repairs: If you're on a first-name basis with AC repair technicians, it's a clear sign your system is on its last legs. As a rule of thumb, if your repair costs exceed 50% of the cost of a new system, replacement is usually the more economical choice. Keep in mind that as your system ages, replacement parts may become scarcer and more expensive.
Inefficient Cooling: Does your home feel humid or have noticeable temperature variations between rooms? This could indicate your AC is struggling to keep up. Modern systems offer more consistent cooling and better humidity control, crucial for comfort in Orlando's climate.
Rising Energy Bills: If you've noticed a steady increase in your energy bills without a corresponding increase in usage, your AC might be to blame. As systems age, they become less efficient, working harder and consuming more energy to produce the same cooling effect. New, energy-efficient models can significantly reduce your energy consumption, often by 20-40%.
Strange Noises or Odors: Unusual sounds like grinding, squealing, or banging often indicate serious mechanical problems. Similarly, musty or burning odors can signal issues with mold growth or electrical components. While some of these problems can be repaired, they're often signs of a system nearing the end of its useful life.
Use of R-22 Refrigerant: If your system still uses R-22 (Freon), replacement is inevitable. This refrigerant was phased out in 2020 due to environmental concerns. While R-22 is still available for existing systems, it's extremely expensive. Converting an old R-22 system to use a newer refrigerant is often more costly than replacing the entire system.
Inadequate Humidity Control: Orlando's high humidity levels can make your home feel warmer than it actually is. If your current AC struggles to keep humidity levels in check (ideally between 30-50%), a new system with enhanced moisture removal capabilities can significantly improve your comfort.
Smart Home Incompatibility: If you're looking to integrate your HVAC system with smart home technology for improved control and efficiency, your older system may not be compatible. New AC units offer advanced features like WiFi connectivity, smartphone control, and integration with home automation systems.

The Compelling Benefits of AC Replacement

Investing in AC replacement in Orlando offers a multitude of advantages that go beyond just cooler air. Here's a detailed look at the benefits you can expect:

Improved Energy Efficiency: Modern AC systems are leagues ahead of their predecessors in terms of energy efficiency. The SEER (Seasonal Energy Efficiency Ratio) rating of air conditioners has improved dramatically over the years. While older systems might have SEER ratings of 6-10, today's high-efficiency models boast SEER ratings of 20 or higher. This translates to significant energy savings—potentially reducing your cooling costs by up to 50% depending on your current system's efficiency.
Enhanced Comfort and Climate Control: New AC systems offer superior temperature and humidity control. Features like variable-speed compressors allow the system to run at lower speeds for longer periods, providing more consistent cooling and better moisture removal. This is particularly crucial in Orlando's humid climate, where effective dehumidification is as important as temperature reduction for overall comfort.
Improved Air Quality: Modern AC units often come equipped with advanced filtration systems that can remove a higher percentage of airborne particles, including pollen, dust, and other allergens. Some systems even incorporate UV light purifiers or ionizers for additional air cleaning. This can lead to significant improvements in indoor air quality, potentially reducing allergy symptoms and creating a healthier home environment.
Reduced Environmental Impact: New AC systems use refrigerants that are much more environmentally friendly than older types like R-22. Additionally, their higher efficiency means less energy consumption, which translates to a lower carbon footprint for your home.
Lower Utility Bills: While there's an upfront cost to AC replacement, the long-term savings on your energy bills can be substantial. Many homeowners see a return on their investment within a few years through reduced monthly energy costs.
Increased Home Value: A new, efficient AC system can be a significant selling point if you're considering putting your home on the market. In Orlando's hot real estate market, a recently replaced AC system can set your property apart and potentially increase its value.
Quieter Operation: Technological advancements have made modern AC systems much quieter than their older counterparts. This means a more peaceful home environment without the constant hum or sudden loud noises common in aging systems.
Smart Features and Integration: Many new AC systems come with smart features that allow for precise control and scheduling. These can integrate with smart home systems, allowing you to control your AC from your smartphone or even through voice commands. This level of control can further enhance both comfort and energy savings.
More Eco-Friendly Refrigerants: New AC systems use refrigerants that are much less harmful to the ozone layer compared to older refrigerants like R-22. This means your cooling system will have a much lower environmental impact.
Extended Warranty Coverage: New AC installations typically come with comprehensive warranty coverage, providing peace of mind and protecting your investment for years to come.
Potential for Zoned Cooling: When replacing your AC, you have the opportunity to consider a zoned system, which allows for different temperatures in different areas of your home. This can lead to improved comfort and further energy savings.
Reliable Cooling: With a new system, you'll have the peace of mind knowing that your AC is unlikely to break down during Orlando's hottest months, ensuring uninterrupted comfort for you and your family.

ProMag's Comprehensive AC Replacement Process

At ProMag Energy Group AC & Heating, we've developed a meticulous AC replacement process to ensure you get the perfect system for your home. Here's a detailed look at our step-by-step approach:

Initial Consultation and Home Evaluation: We start with a thorough assessment of your home and your cooling needs. This includes:
- Measuring your home's square footage
- Assessing insulation levels and window efficiency
- Evaluating your current ductwork
- Discussing your comfort preferences and any issues with your current system
- Analyzing your energy bills to understand your current usage patterns
Load Calculation and System Sizing: Using industry-standard Manual J load calculations, we determine the precise cooling capacity your home requires. This crucial step ensures your new system isn't over or undersized, both of which can lead to efficiency issues and shortened system lifespan.
Equipment Selection: Based on our assessment and calculations, we present you with a range of suitable options from top manufacturers. We'll explain the features and benefits of each, including:
- SEER ratings and expected energy efficiency
- Noise levels and operational characteristics
- Advanced features like variable-speed operation or smart controls
- Initial costs versus long-term savings We help you choose a system that balances your comfort needs, energy efficiency goals, and budget.
Proposal and Planning: We provide a detailed, written proposal outlining:
- The recommended system and why it's ideal for your home
- Any necessary modifications to ductwork or home infrastructure
- A clear breakdown of costs
- Expected energy savings and return on investment
- Available financing options and applicable rebates or incentives We'll walk you through the proposal, answering any questions to ensure you're completely comfortable with the plan.
Pre-Installation Preparation: Once you've approved the proposal, we:
- Schedule the installation at a time convenient for you
- Obtain any necessary permits
- Order the equipment and ensure all components are on hand before the installation day
- Provide you with pre-installation instructions if needed
Professional Installation: On installation day, our NATE-certified technicians:
- Protect your home's floors and furnishings
- Remove the old system safely and responsibly
- Install the new system according to manufacturer specifications and industry best practices
- Make any necessary modifications to ductwork or electrical systems
- Install and calibrate the new thermostat
System Testing and Optimization: After installation, we conduct rigorous testing, including:
- Checking refrigerant levels and adjusting if necessary
- Verifying proper airflow throughout your home
- Testing all electrical connections and safety controls
- Checking for any refrigerant leaks
- Optimizing the system for peak efficiency
Customer Education: We provide comprehensive guidance on your new system, including:
- How to operate your new thermostat for optimal comfort and efficiency
- Maintenance tasks you can perform, like changing filters
- Signs to watch for that might indicate a problem
- Tips for maximizing energy efficiency
Post-Installation Support: Our commitment doesn't end with the installation. We provide:
- A post-installation follow-up to ensure your complete satisfaction
- Scheduling of any necessary follow-up visits
- Information on our maintenance plans to keep your new system in top condition
Documentation and Warranty Registration: We handle all the paperwork, including:
- Registering your warranty to ensure you receive the full benefit of the manufacturer's coverage
- Providing you with all system documentation and our own workmanship warranty
- Giving you a detailed report of the installation for your records

This comprehensive process ensures that your AC replacement experience is smooth, stress-free, and results in a system that will keep you comfortable for years to come.

Cutting-Edge AC Systems We Install

At ProMag, we offer a wide range of top-quality HVAC systems to meet the diverse needs of Orlando homeowners. Here's a detailed look at the types of systems we install:

Central Air Conditioning Systems: Ideal for whole-home cooling, these systems are the most common choice for Orlando homes. We offer high-efficiency models with SEER ratings up to 26, providing exceptional cooling power while minimizing energy consumption. Features may include:
- Variable-speed compressors for precise temperature control
- Multi-stage cooling for improved efficiency
- Quiet operation technology
- Corrosion-resistant components for longevity in Florida's humid climate
Heat Pumps: These versatile systems provide both heating and cooling, making them an excellent year-round solution for Orlando's climate. We offer:
- Air-source heat pumps for efficient heating and cooling
- Geothermal heat pumps for ultimate efficiency (although less common in Florida due to our high water table)
- Dual fuel systems that combine a heat pump with a gas furnace for optimal efficiency in all weather conditions
Smart HVAC Systems: We install cutting-edge air conditioning units with smart home integration, offering:
- WiFi connectivity for remote control via smartphone apps
- Integration with popular smart home platforms like Amazon Alexa or Google Home
- Learning capabilities to optimize your cooling schedule automatically
- Real-time energy consumption monitoring
High-Velocity Systems: These systems use smaller ducts and are ideal for homes where traditional ductwork is impractical. They offer:
- Improved humidity control
- More even cooling throughout the home
- Quieter operation
- Less visible ductwork, preserving your home's aesthetics
Evaporative Coolers: While less common in humid Orlando, these can be an energy-efficient option for certain spaces like garages or workshops. They work best in our drier months.
Packaged HVAC Systems: These all-in-one units are ideal for homes with limited indoor space, as all components are housed in a single outdoor unit.

In addition to these cooling systems, we also offer a variety of complementary products to enhance your home's comfort and air quality:

Smart and Programmable Thermostats: We install state-of-the-art thermostats from brands like Nest, Ecobee, and Honeywell, offering features like learning capabilities, remote access, and integration with home automation systems.
Whole-Home Dehumidifiers: Essential for maintaining optimal humidity levels in Orlando's climate, these systems work in conjunction with your AC to ensure superior comfort and air quality.
Air Purification Systems: From basic filtration to advanced UV light purifiers and ionizers, we offer solutions to dramatically improve your home's air quality.
Zoning Systems: We can divide your home into multiple cooling zones, each with its own thermostat, for customized comfort and improved energy efficiency.

Our team of experts will work with you to determine the best combination of these systems and products for your specific needs, ensuring your home remains a cool, comfortable oasis no matter how hot it gets outside.

Why Choose ProMag for AC Replacement in Orlando

When it comes to AC replacement in Orlando, ProMag Energy Group AC & Heating stands out as the premier choice. Here's why:

NATE-Certified Technicians: Our team doesn't just meet industry standards—we exceed them. Every ProMag technician is NATE (North American Technician Excellence) certified, which means:
- They've passed rigorous tests of their knowledge and skills
- They stay up-to-date with the latest HVAC technologies and best practices
- You can trust them to diagnose issues accurately and install your new system correctly the first time
Extensive Local Experience: With over 20 years serving the Orlando area, we understand the unique challenges posed by Florida's climate. This local expertise allows us to:
- Recommend systems that stand up to Orlando's heat and humidity
- Anticipate and prevent common issues specific to our region
- Provide advice on maintaining your system for optimal performance in our local conditions
Partnerships with Top Manufacturers: We're proud to be an authorized dealer for leading AC brands. This means:
- We can offer you the latest, most efficient models on the market
- Our technicians receive specialized training directly from manufacturers
- We can provide exclusive warranties and promotions
- You're assured of getting genuine, high-quality equipment
Customized Solutions: We don't believe in one-size-fits-all approaches. Our recommendations are tailored to your specific needs, considering factors like:
- Your home's size and layout
- Your family's comfort preferences
- Your budget and energy-saving goals
- Any specific challenges your home might present (e.g., poor insulation, sun exposure)
Commitment to Customer Satisfaction: Our business is built on referrals and repeat customers. We achieve this through:
- Clear communication throughout the process
- Respect for your time and property
- Following up after installation to ensure your complete satisfaction
- Providing ongoing support and maintenance services
Transparent Pricing: We believe in honest, upfront pricing. You'll never face hidden fees or surprise charges. We provide detailed, written estimates and explain all costs before any work begins.
Emergency Services: While we hope your new system will run smoothly for years, we're always here if you need us. We offer 24/7 emergency services for your peace of mind.

Financing Options and Warranties

Flexible Financing Plans: We partner with reputable financing companies to offer a range of options, including:

- Low-interest loans
- Deferred payment plans
- Lease-to-own options These plans make AC replacement affordable for almost any budget, allowing you to enjoy the benefits of a new system without financial strain.
Special Promotions: We regularly offer seasonal discounts and promotions, especially during off-peak seasons. These can provide significant savings on your AC replacement.
Comprehensive Warranties: We stand behind the quality of our work and the products we install. Our warranty coverage includes:
- 10 years Manufacturer's warranty on all on parts
- Extended warranty options for additional peace of mind
- Our own labor warranty, covering our installation work
Transparent Pricing: We provide detailed, itemized quotes with no hidden fees. Our team will explain every aspect of the cost, ensuring you understand exactly what you're paying for.
Price Match Guarantee: We're confident in our competitive pricing. If you find a lower price for the same quality system and installation, we'll match it.

Our goal is to provide affordable AC replacement options that fit your budget without compromising on quality. We'll work with you to find a solution that balances upfront costs with long-term savings and comfort.

Energy Efficiency and Rebates

Replacing your old AC with a new, energy-efficient model can lead to significant energy savings. Here's a detailed look at the efficiency benefits and potential rebates:

Energy Star Certification: Many of our systems are Energy Star certified, meaning they meet strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and the U.S. Department of Energy. These systems can use up to 15% less energy than standard models, translating to substantial savings on your energy bills.
High SEER Ratings: We offer systems with SEER ratings up to 26. Compared to older systems with SEER ratings of 10 or less, these high-efficiency units can reduce your cooling costs by up to 50%.
Variable Speed Technology: Many of our advanced systems use variable speed compressors and fans. These can adjust their output to match your home's exact cooling needs, using less energy during milder weather and providing more consistent comfort.
Smart Thermostats: When paired with a smart thermostat, your new AC system can learn your schedule and preferences, automatically adjusting to maximize both comfort and energy savings.
Federal Tax Credits: You may be eligible for federal tax credits for installing a high-efficiency AC system. As of 2024, these credits can be up to $300 for central air conditioners meeting certain efficiency requirements.
Utility Rebates: Many local utility companies in the Orlando area offer rebates for upgrading to high-efficiency AC systems. These rebates can range from $150 to $1,000 or more, depending on the efficiency of the system you choose.
Manufacturer Rebates: We often have access to manufacturer rebates on select models, which can provide additional savings on your AC replacement.
Orlando Specific Programs: The city of Orlando and surrounding areas sometimes offer energy efficiency programs that can provide additional incentives for AC replacement. Our team stays up-to-date on these local programs and can help you take advantage of any available offers.
Long-Term Savings: While the upfront cost of a high-efficiency system may be higher, the long-term savings are substantial. In Orlando's climate, where AC systems run almost year-round, you could save hundreds of dollars annually on your energy bills.

Our team can help you navigate these various rebates and incentives, ensuring you maximize your savings on your AC replacement. We'll provide a detailed breakdown of potential savings and help you complete any necessary paperwork to claim your rebates.

AC Replacement Service Areas in Orlando

ProMag Energy Group AC & Heating proudly serves the entire Orlando metro area and surrounding communities. Our extensive service area includes:

Downtown Orlando
Winter Park
Windermere
Lake Nona
Altamonte Springs
Oviedo
Kissimmee
Winter Garden
Maitland
College Park
Baldwin Park
Dr. Phillips
MetroWest
Celebration
Clermont
Apopka
Sanford
Longwood
Casselberry
And all surrounding areas

No matter where you are in the Greater Orlando area, our team of expert technicians is ready to provide top-notch AC replacement services. We understand the unique cooling needs of different neighborhoods and are familiar with local regulations and building codes throughout the region.

Ready for Expert AC Replacement in Orlando?

Don't wait for your old AC to break down in the middle of an Orlando heatwave. Contact ProMag Energy Group AC & Heating today for a free AC replacement consultation. Our team of experts is ready to help you find the perfect cooling solution for your home, ensuring comfort, efficiency, and peace of mind.

Call (407) 380-5560 now to schedule your appointment!

When you choose ProMag for your AC replacement needs, you're not just getting a new air conditioner – you're investing in:

Superior comfort for your home
Significant energy savings
Expert installation by NATE-certified technicians
Ongoing support and maintenance
Peace of mind with our comprehensive warranties

Experience the ProMag difference – where quality, efficiency, and customer satisfaction meet. Trust Orlando's premier AC replacement specialists to keep you cool, no matter what Florida's weather throws your way.

Frequently Asked Questions (FAQ)

Frequently Asked Questions

To help you make an informed decision about AC replacement, here are answers to some commonly asked questions:

How long does AC replacement typically take? Most residential AC replacements can be completed in a single day, usually within 4-8 hours. However, more complex installations, such as those requiring extensive ductwork modifications, may take 2-3 days. We always provide a time estimate before beginning the work.
How much does AC replacement cost in Orlando? The cost can vary widely depending on factors such as the size of your home, the efficiency of the system you choose, and any additional work required (like ductwork repairs). Generally, you can expect to invest anywhere from $8,900 to $16,000 for a complete system replacement. We offer free, detailed quotes and flexible financing options to fit your budget.
Will a new AC system really save me money on energy bills? Yes! Modern, energy-efficient systems can significantly reduce your energy bills. Many homeowners see savings of 20-40% on their cooling costs after upgrading to a high-efficiency system. The exact savings will depend on your current system's efficiency, your home's characteristics, and your usage patterns.
How do I know what size AC system I need? Proper sizing is crucial for efficiency and comfort. We perform a detailed load calculation, considering factors like your home's square footage, insulation, window efficiency, and local climate. This ensures we recommend a system that's neither too small (which would struggle to cool your home) nor too large (which could lead to short cycling and humidity issues).
Can I replace just the outdoor unit of my AC system? While it's possible to replace only the outdoor unit, we generally recommend replacing both the indoor and outdoor units together. This ensures optimal efficiency and performance, as the components are designed to work together. Mixing old and new components can lead to reduced efficiency and potential compatibility issues.
What maintenance will my new AC system need? Regular maintenance is key to keeping your new system running efficiently. We recommend annual professional tune-ups, along with monthly filter changes (or cleaning, depending on the type of filter). We offer maintenance plans to make this easy and affordable.
How long will my new AC system last? With proper maintenance, a new AC system in Orlando typically lasts 10-15 years. However, factors like usage patterns, local climate, and maintenance regularity can affect this lifespan.
Are there any tax credits available for AC replacement? Yes, there are often federal tax credits available for high-efficiency AC systems. As of 2024, you may be eligible for up to $300 in federal tax credits. We can provide up-to-date information on available credits during your consultation.
What warranties come with a new AC system? Most new AC systems come with a manufacturer's warranty on parts, typically ranging from 5 to 10 years. We also offer our own labor warranty on the installation. Extended warranty options are available for additional peace of mind.
How soon can you install my new AC system? We understand the urgency of AC replacement in Orlando's climate. In most cases, we can schedule your installation within a week of your decision. For emergency situations, we offer expedited services to get your new system installed as quickly as possible.

Trust ProMag Energy Group AC & Heating for all your AC replacement needs in Orlando. We're here to keep you cool, comfortable, and energy-efficient all year round!

How ProMag Energy Group AC & Heating Helps You!

Providing HVAC Services Since 1988.
Delivering immediate comfort is our top priority.
Experience unparalleled protection for your home with us.
Experienced, Certified and well-trained HVAC technicians
24/7 Emergency HVAC Repair Services.
Same-Day Air Conditioning Repair.

Get in Touch Today

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(407) 380-5560

Orlando

(772) 467-3227

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Residential Maintenance Plan Available

ProMag Service Offers Seasonal Maintenance Plan to Keep Your HVAC Running At Its Best.

Turn to the Experts

ProMag Services is Proud to be a Carrier Factory Authorized Dealer.

How New AC Unit Installation / AC Unit Replacement Works

From start to finish, Promag Energy Group is with you every step of the way.

Step 1: Schedule Your Appointment

Step 2: Get Your Quote

When your assessment is complete, we’ll follow up with a quote. It’ll include product and labor along with financing options to fit your budget. We’ll answer any questions you have.

Step 3: Installation Day

Once the installation is complete, your installer will clean up, review manufacturer care and maintenance instructions with you, and ensure you’re 100% satisfied.

Service Area

Helping Floridians Get the Best from Today since 1988! Click here to see if we are in your community.

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Maintenance Plans

Your family’s home comfort is important for us and we always aim to protect it and give you peace of mind.

Specials and Coupons

Take advantage of our current specials and coupons when you schedule your favourite service.

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See What Customers Have Said About Promag Energy Group

Caleb Richardson

“I had an emergency AC Repair situation in the middle of the night, and this company was there to save the day. Extremely professional and efficient. Highly recommended!”

Mia Stevens

“Their regular AC Maintenance services are a blessing. Haven’t faced a single issue since I signed up. The technicians are always punctual and thorough.”

Ariana Bennett

“From consultation to completion, their New AC Unit Installation process was seamless. The technicians were knowledgeable and ensured my comfort throughout.”

Owen Howard

“After a failed repair attempt by another company, their AC Repair team fixed the problem in record time. Professional and trustworthy, I’m sticking with them for all my AC needs!”

Lucas Gray

“I was initially hesitant about getting an AC Replacement, but this company made it so easy. Transparent pricing and top-notch service. My home feels like a paradise now!”

Isabella Jackson

“I recently moved homes and needed a New AC Unit Installation. Their team recommended the best unit for my space, and the installation was done flawlessly. Very satisfied!”

Benjamin Lewis

“Our old AC had given out. Their AC Replacement service was not only timely but also cost-effective. The difference in performance is night and day!”

Chloe Mitchell

“After researching multiple companies for a New AC Unit Installation, I settled on this one. Couldn’t be happier with the decision. Their professionalism and expertise are unmatched!”

Sophia Martinez

“Signing up for their AC Maintenance plan was the best decision. Regular check-ups ensure our system’s longevity and performance. The team is always polite and efficient.”

Alexander Hayes

“The AC Replacement process was made simple and straightforward by this wonderful team. They ensured minimal disruption and had the new unit up and running in no time.”

Eli Rogers

“Desperate for an AC Repair during a scorching weekend, I called them. Their prompt response and excellent service left me impressed. Forever grateful!”

Lily Foster

“I’ve been using their AC Maintenance services for a year now. The regular checks and proactive interventions keep my system in top shape. Highly recommend!”

James O'Brien

“My AC Repair was handled swiftly, with utmost professionalism. They even followed up to ensure everything was working perfectly. Exceptional customer care!”

Zoey Sanders

“The regular AC Maintenance check-ups from this company have been a game-changer. Our system works efficiently, and any potential issues are caught early.”

Ava Phillips

“From guiding me to select the right model to the final New AC Unit Installation, the entire process was smooth. Their commitment to quality is evident.”

Jacob Bryant

“When my AC started leaking, their AC Repair team was at my doorstep within hours. They fixed the issue and left everything tidy. Top-tier service!”

Samuel White

“I wasn’t sure if we needed an AC Repair or replacement. They were honest, recommending a cost-effective AC Replacement. Now, our home is cooler than ever!”

Grace Wilson

“The New AC Unit Installation was done with meticulous attention to detail. Their team explained the features and even gave tips for optimal use. Exemplary service!”

William Dawson

“Our old unit was draining our energy bills. The AC Replacement they provided is energy-efficient and powerful. We’ve noticed significant savings already!”

Amelia Price

“With their AC Maintenance service, I rest easy knowing that my system is in the best hands. Their technicians are thorough and always provide useful feedback.”